-Credit Card: We accept Visa, MasterCard and American Express cards.
-Debit Card: We accept online activated debits cards only.
CASH ON DELIVERY
-COD is available for all regions within the country
DELIVERY & SHIPPING
Is there a delivery fee?
-Yes, we charge a standard delivery fee of Rs. 300 on all orders. An additional amount of Rs.100 will be charged per excess kilogram.
How long will delivery take?
-2 – 4 working days since the date of placing the order.
How do I track my order?
-By logging in to our website.
Can I change my delivery address once my order has been dispatched?
-No
What happens if I'm out when you deliver?
-3 delivery attempts will be made in case you are uncontactable.
RETURNS & EXCHANGE
Can I return/ exchange an item?
-Yes, all items – except shoes, handbags, undergarments, fashion accessories, wrist wear, cosmetics, toys and discounted items – can be returned or exchanged within 14 days from delivery.
-Additional postal or courier charges may apply.
Will I be refunded for returning my order?
-No, there will be no cash refunds for returned items.
PRIVACY
Is it safe to use my credit/debit card online at Sriyani Dress Point?
-Yes. We use the most trusted payment gateways in Sri Lanka which are equipped with the latest security features and standards.
How secure is my personal information?
-All personal information is kept private, running on the most secure e-commerce platforms.